Ujjwal Upadhyay

11 years in Digital Strategy and Execution

Program and Change Manager

Computer Science + PMP Certified

I align Strategy, Technology and Teams for Growth

At Deloitte and Propeller, I have led Fortune 500 and high-growth companies through transformations that better align People and Process, using Technology. Over a decade in management consulting has allowed me opportunities to evolve organizations across Technology, Retail, Healthcare, Manufacturing, Financial Services and Public sectors.

In my current role at Savera, a growing psychological services practice, I am orchestrating technical and organizational changes that streamline operations, diversify revenue streams, and positions the practice for growth and scalability.

What I do

Bridge Strategy & Execution - I transform strategic vision into reality by orchestrating complex programs. Working across organizational levels, I balance detailed execution with big-picture alignment to deliver meaningful impact. My approach combines rigorous planning with the flexibility to adapt as programs evolve.

Drive Data-Informed Decisions - I make strategic decisions accessible and actionable. Through clear metrics, visual dashboards, and targeted communications, I help teams understand how their work connects to broader organizational goals. This creates natural accountability and maintains momentum across projects.

Unite Cross-Functional Teams I build bridges between Business, Product, Design, and Engineering teams. By establishing clear communication channels and collaborative rhythms, I help diverse teams find common ground and work together effectively toward shared objectives.

Build Sustainable Operations I design scalable processes that grow with organizations. My experience spans from leading agile transformations to crafting efficient operating models, always focused on creating systems that remain effective as teams evolve.

Programs I have led include

  • Finance Modernization for a Global social media and technology company

  • Rhythm of Business activation for a Fortune 500 Travel Technology company

  • Direct-to-Consumer (D2C) activation for a Global supplier of advanced strings for musical instruments

  • eCommerce Platform Modernization for Global retail apparel and lifestyle brand

  • Technology Org Operating Model Transformation for a leading outdoor apparel and sustainability-focused brand

  • Genetic Screening Modernization for a State government agency focused on public health

  • Identity and Access Management Modernization for a State government agency focused on public health

  • Identity and Access Management Modernization for a State government agency focused on public health

Activating Direct-to-Consumer Channel

Led end-to-end D2C transformation for traditional B2B musical strings manufacturer, enabling direct patron engagement and revenue diversification.

  • Challenge:

    Traditional B2B manufacturer needed to pivot to D2C without disrupting existing business model. Key hurdles included:

    • Limited direct consumer engagement experience

    • Complex system integration requirements

    • Cultural shift from B2B to B2C mindset

    • Supply chain reconfiguration for single-unit fulfillment

    Approach:

    • Conducted eCommerce landscape analysis and competitive benchmarking

    • Designed phased implementation roadmap with clear stage gates

    • Established cross-functional steering committee for rapid decision-making

    • Built technical and operational workstreams with weekly synchronization

    • Implemented agile delivery model with 2-week sprints and demos

    Key Deliverables:

    • Launched Shopify-based eCommerce platform integrated with SAP B1 and ShipBob 3PL

    • Orchestrated cross-functional changes across supply chain, marketing, finance, and tech

    • Managed 15-person technical team and $750K in vendor contracts

    • Created new revenue stream through D2C sales

    • Established direct customer feedback loop for product testing

    • Enhanced brand engagement through direct patron relationships

- Program Spotlight -

eCommerce Platform Modernization

Cloud Migration + Microservice Adoption

    • Client's industry and core challenge

    • Your role and the primary objective

    • High-level impact achieved

    • Budget range (if you can disclose)

    • Team size and composition

    • Timeline

    • Your specific role/responsibilities

    • Initial situation and key problems

    • Stakeholder concerns

    • Constraints and complexities

    • Critical success factors

    • Methodology used

    • Key phases of work

    • Tools and frameworks applied

    • Stakeholder management strategy

    1. Solution Implementation

    • Specific actions taken

    • How you overcame obstacles

    • Team coordination

    • Change management approach

    • Quantitative outcomes (ROI, savings, etc.)

    • Qualitative improvements

    • Client testimonial (if available)

    • Long-term benefits

Rhythm of Business Activation

Strategic Planning+ PMO Activation + Agile Transformation

    • Client's industry and core challenge

    • Your role and the primary objective

    • High-level impact achieved

    • Budget range (if you can disclose)

    • Team size and composition

    • Timeline

    • Your specific role/responsibilities

    • Initial situation and key problems

    • Stakeholder concerns

    • Constraints and complexities

    • Critical success factors

    • Methodology used

    • Key phases of work

    • Tools and frameworks applied

    • Stakeholder management strategy

    1. Solution Implementation

    • Specific actions taken

    • How you overcame obstacles

    • Team coordination

    • Change management approach

    • Quantitative outcomes (ROI, savings, etc.)

    • Qualitative improvements

    • Client testimonial (if available)

    • Long-term benefits